Simple Phones offers AI-powered phone agents designed to handle inbound and outbound calls for businesses. Key features include:
- AI-Driven Call Handling: Answers calls with a customized AI voice agent that learns and improves over time.
- Outbound Calling: Enables AI agents to follow up with customers, engage leads, and make cold calls.
- Call Logging and Transcription: Provides transparent records of all calls, including duration and transcripts.
- Customization: Allows extensive customization of the AI agent to suit specific use cases, such as booking appointments, calculating mortgage payments, and answering FAQs.
- Call Routing: Routes or escalates calls to different numbers and sends alerts to team members via text, email, or webhooks.
- Website Crawling: Integrates with website content and FAQ documents to answer customer questions.
- Multi-Language Support: Supports multiple languages and accents.
Use Cases:
- Customer support and service
- Lead generation and follow-up
- Appointment booking
- Answering frequently asked questions
- Integrating with CRM and other business systems
