Vapi: Voice AI Agents for Developers
Vapi is a platform designed to empower developers in building, testing, and deploying voice AI agents. It offers a flexible, API-first approach, catering to both enterprise organizations and individual developers seeking extensive control over their voice applications.
Key Features:
- API-Native Architecture: Exposes all functionalities as APIs, enabling fine-grained control and customization.
- Multilingual Support: Supports over 100 languages for global accessibility.
- Tool Calling: Integrates with external APIs to fetch data and perform actions, enhancing agent capabilities.
- Automated Testing: Facilitates the creation of test suites to identify and mitigate hallucination risks.
- Bring Your Own Models (BYOM): Allows developers to use their preferred transcription, LLM, and TTS models.
- A/B Testing: Enables experimentation with different prompts, voices, and flows to optimize performance.
- Enterprise-Grade Infrastructure: Offers reliable, low-latency, and scalable voice AI solutions.
- Security and Compliance: SOC2, HIPAA, and PCI compliance for secure data handling.
Use Cases:
- Inbound Call Automation: Automate customer support and call operations.
- Outbound Call Campaigns: Enhance lead qualification and customer engagement.
- Voice AI Product Development: Build new voice-enabled applications with Vapi's API.
Target Users:
- Developers
- Enterprise Organizations
- Businesses seeking to automate and enhance voice interactions