Sierra is a conversational AI platform designed to elevate customer experiences through AI-powered agents. It allows businesses to:
- Build AI Agents: Create personalized AI agents tailored to specific business needs and customer interactions.
- Deploy Across Channels: Utilize agents across various channels, including voice, chat, and messaging platforms.
- Ensure Trust and Safety: Implement guardrails, real-time monitoring, and data governance to maintain secure and compliant AI interactions.
- Integrate with Existing Systems: Seamlessly connect with existing CRM, order management, and call center ecosystems.
- Customize Agent Identity: Imbue agents with company-specific knowledge, policies, and brand voice.
- Take Action: Enable agents to perform actions within integrated systems, such as updating cases or managing deliveries.
Sierra targets businesses looking to improve customer engagement, streamline support processes, and scale personalized experiences using conversational AI.
