Retell AI is a platform designed for building and deploying AI voice agents. It provides developers with the necessary tools and infrastructure to create production-ready AI agents that can handle phone calls, web calls, and SMS interactions.
Key features include:
- Voice AI API: Enables natural, low-latency (500ms) conversational interactions.
- Agent Builder: An intuitive interface for creating custom voice AI agents.
- Knowledge Base Auto-Sync: Automatically syncs with company knowledge bases to keep agents up-to-date.
- Call Transfer: Supports warm transfers with handoff messages.
- Appointment Booking: Integrates with tools like Cal.com for automated scheduling.
- Batch Calling: Allows for seamless execution of large-scale call campaigns.
- Verified Phone Numbers: Helps prevent calls from being marked as spam.
- Multilingual Support: Supports over 18 languages.
- SIP Trunking: Connect to any telephony system.
- Compliance: SOC 2, HIPAA, and GDPR compliant.
Use cases include receptionists, appointment setters, lead qualification, customer service, and debt collection.
