Lumivar offers AI-powered agents designed to transform customer service in the automotive industry. Key features include:
- 24/7 Availability: AI agents handle inbound calls and answer queries instantly, ensuring continuous customer support.
- Seamless Integration: Connects with existing DMS, CRM, and business tools for streamlined workflows.
- Smart Call Routing: Efficiently routes complex issues to human agents while AI handles routine inquiries.
- Multi-Lingual Support: Communicates in over 80 languages to cater to a diverse customer base.
- Automated Scheduling: Enables customers to schedule services like oil changes and tire rotations via voice or chat.
- CRM Synchronization: Updates customer information in real-time, providing personalized interactions.
Lumivar's AI agents are tailored for automotive workshops, dealerships, and parts sellers, aiming to reduce costs, enhance customer satisfaction, and drive business growth.
