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Cognigy
Cognigy provides generative and conversational AI-powered customer service agents for businesses to automate customer interactions.
Cognigy provides generative and conversational AI-powered customer service agents for businesses to automate customer interactions.
Vapi: A platform for developers to build, test, and deploy voice AI agents with flexible APIs and enterprise-grade infrastructure.
Cognigy is a Conversational AI platform designed to automate and enhance customer service interactions. It empowers businesses to deploy AI Agents across various channels, including voice and chat, offering personalized and efficient service. Key features include:
Cognigy targets enterprise contact centers aiming to scale operations, reduce costs, and improve customer satisfaction. Use cases include automated rebookings, refunds, proactive service, and AI-driven agent support.
