Occamise is an AI-powered platform designed to simplify the creation, deployment, and management of intelligent agents. It enables businesses to automate tasks and interactions across various channels, enhancing customer service and operational efficiency.
Key Features:
- No-Code AI Agent Development: Design and deploy AI agents without requiring coding skills.
- Unified Environment: Manage agent creation, deployment, and monitoring from a single platform.
- Multi-Channel Support: Deploy agents across webchat, SMS, voice, and more.
- Seamless Integration: Connect with existing systems and APIs using secure integration options.
- Role-Based Access Control: Grant employees fine-grained control to the platform, making security and compliance easier.
- Reporting and Analytics: Gain insights into customer and employee sentiment with comprehensive reporting.
Use Cases:
- AI-Powered Auto-Attendant / IVR: Automate call routing and information retrieval.
- Digital Voicemail: Transcribe and manage voicemails digitally.
- Real Estate Tenant Maintenance Requests: Automate the processing of maintenance requests.
- Intelligent Hotel Concierge: Provide automated concierge services to hotel guests.
- Appointment Setter: Automate the scheduling of appointments.
- Xero Assistant: Automate accounting tasks.
- Escalation Management System: Automate the escalation of issues.
- Automated AI Agent Testing: Automate the testing of AI agents.
