Lilac Voice

Lilac Voice is an AI-powered drive-thru automation solution designed to streamline order-taking processes for restaurants. It integrates with existing drive-thru communication and POS systems, eliminating the need for additional hardware or AI model build-out fees.

Key Features:

• AI-Powered Order Taking: Lilac Voice uses conversational AI to accurately take customer orders at the drive-thru.
• Seamless Integration: It integrates with existing drive-thru and POS systems, requiring no new hardware.
• Custom AI Model: The AI model is trained to understand specific menus, ingredients, and dietary information.
• One-Click Activation: Lilac Voice can be activated with a single click, enabling immediate use.
• High Accuracy: Achieves 98% order accuracy without human intervention.
• Fast Response Time: Provides human-like response times of 0.8 seconds.
• Order Modification Handling: Accurately handles order modifications and special requests.
• Policy and Restriction Awareness: Understands store policies and dietary restrictions.
• Flexible Deployment: Can be deployed during peak hours, off-peak times, or specific shifts.
• Manager Control: Offers a simple interface for managers to toggle the AI on and off as needed.

Use Cases:

• Drive-Thru Automation: Automates the order-taking process at drive-thrus, reducing labor costs and improving efficiency.
• Upselling: Consistently offers relevant upselling opportunities to increase revenue.
• Customer Experience Enhancement: Ensures zero wait times, faster service, and accurate order-taking for an improved customer experience.
• Workforce Optimization: Frees up staff to focus on other critical tasks, optimizing workforce allocation.

Target Users:

• Quick-service restaurants (QSRs)
• Drive-thru restaurants
• Restaurant managers
• Restaurant owners

Unique Selling Points:

• No hardware purchase required.
• No AI model build-out fee.
• One-click activation.
• High order accuracy and fast response time.
• Flexible deployment options.