Lilac Voice is an AI-powered drive-thru automation solution designed to streamline order-taking processes for restaurants. It integrates with existing drive-thru communication and POS systems, eliminating the need for additional hardware or AI model build-out fees.
Key Features:
- AI-Powered Order Taking: Lilac Voice uses conversational AI to accurately take customer orders at the drive-thru.
- Seamless Integration: It integrates with existing drive-thru and POS systems, requiring no new hardware.
- Custom AI Model: The AI model is trained to understand specific menus, ingredients, and dietary information.
- One-Click Activation: Lilac Voice can be activated with a single click, enabling immediate use.
- High Accuracy: Achieves 98% order accuracy without human intervention.
- Fast Response Time: Provides human-like response times of 0.8 seconds.
- Order Modification Handling: Accurately handles order modifications and special requests.
- Policy and Restriction Awareness: Understands store policies and dietary restrictions.
- Flexible Deployment: Can be deployed during peak hours, off-peak times, or specific shifts.
- Manager Control: Offers a simple interface for managers to toggle the AI on and off as needed.
Use Cases:
- Drive-Thru Automation: Automates the order-taking process at drive-thrus, reducing labor costs and improving efficiency.
- Upselling: Consistently offers relevant upselling opportunities to increase revenue.
- Customer Experience Enhancement: Ensures zero wait times, faster service, and accurate order-taking for an improved customer experience.
- Workforce Optimization: Frees up staff to focus on other critical tasks, optimizing workforce allocation.
Target Users:
- Quick-service restaurants (QSRs)
- Drive-thru restaurants
- Restaurant managers
- Restaurant owners
Unique Selling Points:
- No hardware purchase required.
- No AI model build-out fee.
- One-click activation.
- High order accuracy and fast response time.
- Flexible deployment options.
