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Forethought's AI platform automates customer support, reduces costs, and enhances customer experience across various industries.
Forethought is an AI platform designed to automate and enhance customer support operations. It offers a suite of tools including:
Key features include intent detection, automated workflow generation, sentiment analysis, and seamless integration with popular helpdesk platforms. It targets customer support teams across various industries, aiming to reduce support costs, improve resolution rates, and enhance customer satisfaction.