Enjo is an AI-powered enterprise support agent designed to automate and streamline helpdesk operations. It leverages generative AI to understand and resolve support requests directly within existing chat platforms and ticketing systems.
Key Features:
- AI-Driven Search: Unlock company knowledge with AI-driven search capabilities.
- AI Ticketing: Streamline support operations with AI-powered ticketing.
- AI Actions: Maximize support automation with automated actions.
- Agent Assist: Enhance agent productivity with AI-powered assistance.
- AI Insights: Gain valuable insights with generative AI analytics.
- Seamless Integration: Integrates with Slack, Jira, Microsoft Teams, Salesforce, and more.
- Day 1 Value: Quick setup with no-code configuration.
Use Cases:
- IT Support: Automate IT support requests and resolve common issues.
- HR Support: Streamline HR inquiries and provide self-service options for employees.
- Customer Service: Enhance customer support with AI-powered responses and automated solutions.
